Privacy Policy

App Overview

Dalati Bullion is a mobile application (iOS and Android) built exclusively for the staff and management of Dalati Jewelry, a fine gold and diamond boutique established in the United Arab Emirates in 1990. The app is developed and maintained by MediaLabz.

The app's primary purpose is to enable on-the-spot jewelry pricing on the shop floor — pulling live gold and silver spot prices from global markets, applying make charges, weight, discount, and UAE VAT (5%), and producing a formatted quote that can be saved to a named client profile and shared directly via WhatsApp or messaging apps.

This Privacy Policy governs the Dalati Bullion mobile application available on Apple's App Store and Google Play. It does not apply to the Dalati Jewelry website or any other Dalati Jewelry services.

Data We Do Not Collect

The Dalati Bullion app is designed with a strict privacy-first approach. The following data is never collected, transmitted, or stored by Dalati Jewelry, MediaLabz, or any third party:

• Personal identity — names, email addresses, phone numbers, or any government-issued ID
• Location data — the app never requests or accesses your GPS, IP-based location, or any geolocation data
• Camera or microphone access — the app has no camera or microphone functionality
• Contacts — your device address book is never accessed
• Browsing or usage analytics — no analytics SDKs (Firebase Analytics, Mixpanel, Amplitude, etc.) are integrated
• Crash telemetry — no automated crash reporting is sent to external servers
• Advertising identifiers — the app does not access IDFA (iOS) or GAID (Android)
• Device fingerprinting — no hardware identifiers are read or transmitted
• Financial information — no payment processing occurs within the app

The app does not require you to create an account, log in, or register. There is no user authentication of any kind.

Gold Price Data

The app retrieves live gold (XAU/USD) and silver (XAG/USD) spot prices from Swissquote's publicly available forex data feed. This is a strictly one-directional, read-only request.

• Prices are fetched at approximately 1-second intervals while the app is in the foreground
• No device information, user data, or usage metadata is transmitted to Swissquote as part of this request
• Live price data is stored only in device memory (RAM) for the duration of the active app session and is discarded when the app closes
• No historical price data is retained on-device or sent to any server
• When the device is offline, the app displays the last known price from the current session and clearly labels it as "Market Closed" or "Offline"
• Live gold prices are converted to AED using a fixed exchange rate (1 USD = 3.674 AED) embedded in the app — no currency conversion APIs are called

The app monitors Swissquote's feed timestamp and will show a "Feed Paused" state if the data source stops updating for 3 or more consecutive polling cycles, ensuring users always know the reliability of the displayed price.

Local Data Storage

All user-generated data in the Dalati Bullion app is stored exclusively on your device using AsyncStorage— React Native's standard on-device, key-value persistence layer. No backend server, database, or cloud service is used.

The following data types are stored locally on your device:

• Client profiles — name, creation date, and optional per-karat fixed gold prices (AED/gram)
• Jewelry items — type, karat, weight (grams), make charges, discount, and calculated final price in AED
• Quote records — associated with named client profiles, including subtotals, VAT, and grand totals
• Fixed price settings — manually locked AED/gram rates per gold karat (24K, 22K, 21K, 18K) set per client
• App settings and user preferences

This data is:

• Never uploaded to any server, cloud, or remote storage service
• Never accessible to Dalati Jewelry, MediaLabz, or any third party
• Permanently and irreversibly deleted when you uninstall the app
• Not backed up by the app itself — device-level backups (iCloud, Google Backup) may capture this data per your device settings
• Not shared across devices — data is local to the specific device where it was created

Device Permissions

The Dalati Bullion app requests only the minimum permissions necessary to deliver its core functionality. Below is a complete breakdown of every permission the app may request and why:

The app explicitly does not request and has no code paths that access:

• Camera or photo library
• Microphone
• Location services (GPS, network-based, or Bluetooth-based)
• Contacts or address book
• Calendar or reminders
• Biometrics (Face ID, Touch ID)
• Push notifications
• Background app refresh for any purpose other than network connectivity checks

Third-Party Services

The Dalati Bullion app integrates with the following external services. Neither service receives any personal user data:

No advertising networks, analytics platforms, social media SDKs, or crash-reporting services are embedded in the app.

Data Retention & Deletion

Because all data is stored exclusively on your device, you have complete control over its lifecycle:

• In-app deletion — individual items can be deleted by swiping left on any item row. Individual clients (and all their associated items) can be deleted by swiping left on a client card and confirming the prompt. Multiple clients can be bulk-deleted using Select mode.
• Full uninstall — uninstalling the Dalati Bullion app from your device permanently deletes all locally stored data (clients, items, quotes, settings). This action is irreversible.
• Session data — live price history data (used for the trend chart) is held in device memory only and is automatically discarded each time the app closes.
• No server-side retention — since we do not collect or transmit any data to servers, there is no server-side data for us to delete or retain.

We do not have the technical ability to delete data on your behalf because we never receive it in the first place.

Children's Privacy

The Dalati Bullion app is designed for professional use by jewelry industry staff and management. It is not directed at, marketed to, or intended for use by children under the age of 13 (or the applicable minimum age in your jurisdiction).

We do not knowingly collect or solicit any personal information from children. If you are a parent or guardian and believe that a child has used this app, please note that no personal data is collected by the app under any circumstances, as described throughout this policy.

The app is rated for 4+ (iOS) and Everyone (Android)as it contains no objectionable content, however it is a professional business tool not suitable for children's use.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in the app's functionality, applicable law, or our practices. When we make changes:

• The "Last updated" date at the top of this page will be revised
• Significant changes will be communicated via an in-app notice on the next launch
• The updated policy will be published at this URL and accessible from within the app settings
• For minor, non-material changes, continued use of the app after the update constitutes acceptance
• For material changes affecting your rights, we will provide at least 30 days notice where possible

We encourage you to review this Privacy Policy periodically. Your continued use of the Dalati Bullion app after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of the Dalati Bullion app, please contact us through any of the following channels:

We aim to respond to all privacy-related inquiries within 5 business days.